State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tom Janway
October 1, 2025
5
out of
5
rating by Tom Janway
"Gwen did a great job in dealing with my insurance needs in a very timely manner."
We responded:
"Love to hear it Tom! Getting the right coverage for the right price is the balance we all look for enjoyed spending some time in the office looking over things."
Mary Gladney
September 30, 2025
5
out of
5
rating by Mary Gladney
"I needed to add items to my PAP and Gwen was a great help. She assisted in checking me on if their were duplicates and we agree there were not"
We responded:
"Thank you for the 5 stars, Mary! I am glad that Gwen was able to help you with your personal articles policy. If you ever have any questions, please give us a call, and we will be happy to help you with your insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Dolores Thibodeaux
September 30, 2025
5
out of
5
rating by Dolores Thibodeaux
"I would like to give a shout out to Claudia for her excellent Customer Service and Care. Truth be known the whole staff at Michael Smith agency are totally great."
We responded:
"Thank you for your kind words, Dolores! I am glad that Claudia was able to provide you with excellent customer service while helping you with your Life insurance and Vehicle insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Billy Thibodeaux
September 29, 2025
5
out of
5
rating by Billy Thibodeaux
"The Mike Smith Agency is stellar in the way that you, their customer, is never forgotten. This is the first insurance agency that I have dealt with in my 50-years as an adult that follows up with their clients during the year, not just at renewal time. I highly recommend them as your insurance provider."
We responded:
"Thank you for the 5 stars Billy! I'm happy to hear you've had such a great experience with our team. We are always happy to help people with their insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
joseph gianino
September 29, 2025
5
out of
5
rating by joseph gianino
"This State farm office is amazing. Michael has a great group of kind hearted professionals who took care of me and got me the best rates possible."
We responded:
"Thank you for the kind words, Joseph! I'm glad our team was able to help you with your vehicle insurance, life insurance, and renter's insurance needs. Our team works hard to provide excellent service, so I'm glad that you were satisfied. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Patricia Jacquet
September 24, 2025
5
out of
5
rating by Patricia Jacquet
"Hi, I’m so grateful to have Gwen, as my agent she’s such a great person always looking out for my well being especially, when things come about in my financial situation. I thank you 🙏 for your patience with me and getting me the best possible solution. I been working with this insurance for a while now and I am so pleased, again thank you for looking out and helping out. Have a blessed day 💯"
We responded:
"Hey Patricia, thank you so much for your kind words! We're happy to hear that Gwen could help you with your automobile insurance needs. If you need anything else in the future, just give us a call and we will be happy to help! Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Blair Benoit
September 18, 2025
5
out of
5
rating by Blair Benoit
"Highly recommend! Ms. Nancy is definitely one of the best! She’s kind, caring, and honest. She does her absolute best to help with anything you need help with. If you need any help make sure to ask for her! :)"
We responded:
"Thank you for the five stars! We are happy to take care of your insurance needs!"
Patricia Robertson
September 18, 2025
5
out of
5
rating by Patricia Robertson
"Best agency & best agent. Nancy did an awesome job."
We responded:
"Thank you for the kind feedback, Patricia! Our agency works hard to provide the best service we can, and we are happy to hear that you were satisfied. I am glad that Nancy was able to help you quickly with your life and auto insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Kian Smith
September 18, 2025
5
out of
5
rating by Kian Smith
"Great car insurance prices!!! Ask FOR ANGELA!!!"
We responded:
"Thank you for the 5 stars Kian! I'm glad that Angela was able to help you with your auto insurance. If you have any further questions or concerns, contact us and we will be happy to answer any questions you may have. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
halle smith
September 17, 2025
5
out of
5
rating by halle smith
"I get car insurance through Mrs. Angela here and she is THE BEST!!!! HIGHLY RECOMMEND!!!!"
We responded:
"Thank you for sharing your experience with us, Halle! I'm happy to hear that Angela was able to make your experience with purchasing car insurance easy. If you have any more questions about your car insurance, or any other insurance, please give us a call! Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Amy Dronet
September 16, 2025
5
out of
5
rating by Amy Dronet
"Angela was so amazing!!! We were sent to the wrong state farm location but that did not stop her. She helped us get all paper work we need to finish our GAP claim. We couldn't be more grateful for her!!!!"
We responded:
"Thank you for the 5 stars Amy! I'm glad that Angela was able to help you gather all the paperwork you needed for your insurance claim. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
James Blakeney
August 22, 2025
5
out of
5
rating by James Blakeney
"Claudia was a great help in answering my questions. Great attitude and patient. She's a pleasure to do business with. Thank you!"
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
Kim Dever Thibodeaux
August 19, 2025
5
out of
5
rating by Kim Dever Thibodeaux
"I've been a client for more than 30 years. Recently, I needed to update some of my policies and Claudia made the process nice and easy. Her cheerful demeanor coupled with her knowledge made for a very pleasant experience."
We responded:
"Thank you for the review, Kim! I'm glad that Claudia made the process of updating your life, property, and vehicle insurance policies easy. If you have any questions in the future about your insurance policies, please give us a call and we can help you with anything you need. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Jack Past
August 8, 2025
5
out of
5
rating by Jack Past
"There is nobody better than Mike Smith and his team!"
We responded:
"Thank you for the compliment Jack! If you have any questions about your insurance policies in the future, please give us a call!"
Kenny Junn
August 4, 2025
5
out of
5
rating by Kenny Junn
"While looking for a State Farm insurance agent, We came across the Michael Smith Insurance Agency and decided to make an appointment. We called the agency and the call was quickly answered by a nice lady who introduced herself as Claudia and she quickly set up a date and time for us to speak with Mike Smith. On our appointment date, We arrived at the office and the person who set up our appointment, Claudia, met us with a smile and proceeded to introduce us to Michael Smith. Mr Smith spent an entire hour with us answering questions on coverages and offering suggestions for both our automobile and home policies. We left the agency knowing that this would be the right insurance agency for our family. The pleasantness and professionalism of Mr Smith and his entire team is admirable. We highly recommend the Michael Smith Insurance Agency for insurance needs both new policies or a review of existing policies."
We responded:
"Thanks for the 5 stars, Kenny! I'm glad Claudia was able to quickly set up an appointment for you. If you have any further questions about your automobile or homeowners' insurance in the future, please give us a call."
Barbara Rogers
August 4, 2025
5
out of
5
rating by Barbara Rogers
"Gwen Breaux and Nancy Norwood were very professional and knowledgeable they were outstanding."
We responded:
"Thank you for the 5 stars, Barbara! I am glad that Gwen and Nancy could help you with your insurance needs. If you have any questions, please give us a call."
Dale Taylor
August 1, 2025
5
out of
5
rating by Dale Taylor
"Good experience"
We responded:
"Thank you, Dale!"
Melinda Potier
July 29, 2025
5
out of
5
rating by Melinda Potier
"I was absolutely impressed with Nathan. Since I have been with Michael Smith, no one has helped me like Nathan did. He took care of my renters insurance which I had been trying to get taken care of for the last month and he did it in one day. He also found out about the money I was owed for my deductible and called me after hours. He is kind and caring. Thank you Nathan 😊"
We responded:
"Thanks for the 5 stars Melinda! I'm glad that Nathan was able to help you with your renter's insurance. If you have any further questions, please give us a call and we can answer them for you."
Alison Loupe
July 24, 2025
5
out of
5
rating by Alison Loupe
"Service with Gwen and the entire staff is always timely and pleasant! I always appreciate the personal touch and attention to detail that I’m given. Michael Smith State Farm is the best agency out there!"
We responded:
"Thank you for the 5 stars Alison! I'm glad that we could help you with your insurance needs. If you have any other questions in the future about your insurance policies, please give us a call!"
Deborah Beckwith
July 21, 2025
5
out of
5
rating by Deborah Beckwith
"Gwen was awesome! Got me what I needed within minutes. Thank you Gwen!"
We responded:
"Deborah thank you for the five stars! Let us know if we can do anything else for you. Glad we could get your Renter's policy set!"
Timothy Osborn
July 9, 2025
5
out of
5
rating by Timothy Osborn
"The support by Claudia has been superb!! When we were trying to arrange for repairs to our SUV’s front windshield, Claudia was terrific in making contact with a company, arranging the appointment, and ensuring the work was done correctly! The State Farm agency is absolutely the best! Claudia exemplifies this every day! Thank you."
We responded:
"Thank you for the 5 stars Tim! I'm glad that Claudia was able to help you with your Auto Insurance needs. "
Kade Mouton
July 2, 2025
5
out of
5
rating by Kade Mouton
"Ms. Mille was super helpful and very kind highly recommend going through her"
We responded:
"Thank you for the 5 stars Kade! I'm glad Millie could help you with your insurance policy needs."
Lette
June 27, 2025
5
out of
5
rating by Lette
"Gwen was great! Got me the info I needed!"
We responded:
"I'm glad Gwen was able to get you the info you needed! If you have any more questions in the future, please give us a call and we could answer any questions you may have about your insurance policies."
Aseal Ackleh
June 25, 2025
5
out of
5
rating by Aseal Ackleh
"Millie is always extremely helpful with answering questions and she is always happy to help."
We responded:
"I'm glad Millie could help you out with your insurance needs! If you have any further questions, please make sure to give our State Farm office a call, and we will be happy to help. "
Tyana Reid (Tee)
June 23, 2025
5
out of
5
rating by Tyana Reid (Tee)
"They are great. I have rental's and car insurance with them and it has been great so far. Amazing customer service."
We responded:
"Thank you for the 5 stars, Tyana! I'm glad that you are satisfied with your renter's insurance and car insurance policies. "