
State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aseal Ackleh
June 25, 2025
"Millie is always extremely helpful with answering questions and she is always happy to help."
Tyana Reid (Tee)
June 23, 2025
"They are great. I have rental's and car insurance with them and it has been great so far. Amazing customer service."
"Thank you for the 5 stars, Tyana! I'm glad that you are satisfied with your renter's insurance and car insurance policies. "
Dustin Venable
June 23, 2025
"Michael and his team have taken care of my policies for years. The customer service is excellent and filing claims has been incredibly easy."
"Thank you for the 5 stars Dustin! I'm glad we could help you with all your insurance needs. If you have any questions about any of your insurance policies, please give us a call, we will be happy to answer any questions you may have."
wayne bernard
June 20, 2025
"Very thorough review. Friendly and professional"
"Thank you for the 5 stars Wayne! I am glad that you were satisfied with your review over your insurance policies. If you have any further questions, please give our State Farm office a call, and we will be happy to answer any questions you have. "
Monique McIntosh
June 19, 2025
"I had received a quote from State Farm about a year ago, and at the time, it wasn’t competitive with my existing insurance. But recently, Nathan followed up with me—and I’m so glad he did! This time, the quote was significantly lower, and I truly appreciated them thinking of me. The entire process was incredibly seamless and quick—everything was handled in just a few minutes. I’m now paying much less for full coverage car insurance, and I couldn’t be happier. Nathan was professional, kind, and extremely helpful throughout. I’ll definitely be sticking with State Farm and will absolutely recommend Nathan to anyone shopping for insurance. So grateful they reached out"
"Thank you for the 5 stars, Monique! I'm glad Nathan was able to get you a better deal for your car insurance. If you have any questions about your car insurance policy, please feel free to give us a call, and we will be happy to answer any questions you have."
Nathan Sam
June 19, 2025
"Detailed, customer first servjce. Friendly staff,"
"We appreciate the 5 stars! I'm glad we were able to help you with your insurance policies."
Tommy DeBlieux
June 18, 2025
"In my 66 years of living, I have never had the level of customer service I have experienced with Mike Smith at State Farm! He is very knowledgeable, yet explains things clearly. He is very personable and professional. Mike focuses on my needs and offers the best solutions; following up with genuine concern. Bottom line, he’s a very good person."
"Thank you for the 5 stars Tommy! I'm glad we could help you with all of your insurance needs. If you have any further questions, give our State Farm office a call, and we can answer any questions you may have about your insurance policies."
coco d (Cocod)
June 18, 2025
"The whole team is outstanding, but in the last 3 weeks A special thanks to Gwen and Angel for handling two different requests efficiently, effectively and with their usual courtesy and charm!!!"
"Thank you for the five stars. We are always happy to help the people of Acadiana and Lafayette"
Rachel McKinsey
June 13, 2025
"Mike and his staff made sure all of my needs were met before I left their office. I look forward to our annual reviews for not only getting a new bottle of honey, but to also update my current policy."
"Very much appreciated! We enjoyed meeting with you and getting a chance to go over everything with you. Stop by anytime for a bottle of honey!"
veronica ferry
June 13, 2025
"The people who work here are all friendly, welcoming and amazing! Nathan has been an absolutely wonderful person to deal with especially while dealing with a mundane necessity such as insurance. He has gone out of his way to answer all my questions and help make the transition an easy process. Mike Smith is so energetic and happy that you can't do anything besides being happy in his presence. I highly recommend Mike Smith's State Farm office for all of your insurance needs!"
"Thank you for the 5 stars Veronica! I am very glad Nathan could help you out with all of your insurance needs. If you have any questions about your insurance policies, please feel free to give us a call."
Cory Leblanc
June 11, 2025
"It’s nice when someone helps you out with your insurance and life policy. And works things out with you so you now what’s going on. Thanks to the team at Michael Smith State Farm."
"Thanks for the 5 stars Cory! I'm glad my staff could help you out with your insurance needs and your life policy. If you have any further questions about your policies, please give us a call."
Sybil Davis
June 11, 2025
"Transferring our policies was quite a task, especially with my son in one location, Millie in another, and me in a different part of the country. Millie was incredibly helpful and patient in assisting with the policy transfers and faxing the necessary information to the leasing agent. Meanwhile, I was able to coordinate things through phone calls while my son was driving across the country. S. Davis"
"Thank you for the 5 stars Sybil! I'm glad Millie was able to help you and your son with your insurance needs."
Jennifer Lee
June 11, 2025
"Gwen has been absolutely amazing and helpful!"
"Great customer service is the key to success! I am so glad you had a great experience. Call the office if you need anything else!"
Troy Broussard
June 6, 2025
"Love Mr. Smith, and Ms. Millie. They are always there when I need them. I’ve been with them for almost 15 years, I'm still loveing them, and I would not trade them for any other insurance co. I also love the fact that at any given time I can call them with a question and they will always be there to answer it."
"Thank you for the 5 stars Troy! I'm glad that ms. Millie is there to help you when you need it. If you have any questions regarding your insurance, please give our State Farm office a call."
Michele Weaver
June 6, 2025
"Best insurance agency I’ve ever had! Proactive, professional and friendly staff always willing to assist me. These people have helped me continually, answering all of my questions and providing valuable information. I’d give more than five stars if I could!"
"Thank you for the 5 stars Michele! I'm glad my staff could answer your questions about your insurance when you have them. You can always give us a call if you have any more questions about your insurance."
Sandra Berard
June 4, 2025
"The staff always ready to assist me with my needs. If I got into office most know me by my name. Respectful & courteous"
"Thanks, Sandra we appreciate the acknowledgement!"
Mary Nain
June 3, 2025
"I stopped by to check on my flood insurance policy. Thank goodness I did because I didn't have one in force. Millie and Claudia were so very pleasant and helpful. Millie had my flood insurance policy in place in no time! Exceptional service!"
"Thank you for the five stars Mary! I'm glad that Millie was able to help you out with your flood insurance policy. If you have any further questions or concerns, please give us a call."
Amy Adams
May 27, 2025
"Millie is always fantastic to work with - she has helped me with multiple policies and is very kind, informative on my options, and prompt to get me what I need. Highly recommend!"
"I'm glad Millie was able to help you out with your insurance policies. Our State Farm office is always happy to help."
Chris Bradley
May 15, 2025
"Very friendly, fast and knowledgeable. Will find ways to help save you money."
"Thank you for the review Chris! I'm glad that our office could help you out. If you have any questions about your insurance policies please give us a call. We are always happy to help the people of Lafayette and the surrounding area."
James Blakeney
April 28, 2025
"Angela, I appreciate you staying on top of my questions. This is why I feel I'm with the best insurance people in Lafayette. I'll spend my money with you guys all day long because I know you're on my side, and looking after my best interests. Thank you so much for the hard work!"
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
Amy Hickman
April 28, 2025
"Gwen was amazing! She was so friendly and super helpful! We had a special situation and she jumped right in to assist!"
"Thank you for the review and I am glad Gwen was able to help you out. If you have any questions or concerns about your insurance, please give Gwen or our office a call!"
Herman Eisner
April 25, 2025
"Claudia was great help an very supportive"
"I am glad Claudia was able to help you out. We are always happy to help the people of Lafayette and the surrounding areas."
Rachel Regan
April 24, 2025
"Gwen was very helpful and patient with me while I added a new car to my policy. She made sure I had the best rate."
"Thank you for your kind words and congratulations on the new car! If you have any questions about auto insurance, please give our office a call!"
Patricia Brenham
April 23, 2025
"Very Satisfied, great Agency, great staff, highly recommend working with Terry."
"Thank you for the review and kind words regarding Terry! We are always happy to help you with your auto insurance and life insurance!"
Denise Clewis
April 21, 2025
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."
"Appreciate the five stars! Always glad to see a great review, I am glad we could sit down and go over your auto and home policies to make sure it was all in order!"