Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aseal Ackleh

Aseal Ackleh

June 25, 2025

5  out of  5
rating by Aseal Ackleh
"Millie is always extremely helpful with answering questions and she is always happy to help."
Profile photo of Tyana Reid (Tee)

Tyana Reid (Tee)

June 23, 2025

5  out of  5
rating by Tyana Reid (Tee)
"They are great. I have rental's and car insurance with them and it has been great so far. Amazing customer service."
We responded:
"Thank you for the 5 stars, Tyana! I'm glad that you are satisfied with your renter's insurance and car insurance policies. "
Profile photo of Dustin Venable

Dustin Venable

June 23, 2025

5  out of  5
rating by Dustin Venable
"Michael and his team have taken care of my policies for years. The customer service is excellent and filing claims has been incredibly easy."
We responded:
"Thank you for the 5 stars Dustin! I'm glad we could help you with all your insurance needs. If you have any questions about any of your insurance policies, please give us a call, we will be happy to answer any questions you may have."
Profile photo of wayne bernard

wayne bernard

June 20, 2025

5  out of  5
rating by wayne bernard
"Very thorough review. Friendly and professional"
We responded:
"Thank you for the 5 stars Wayne! I am glad that you were satisfied with your review over your insurance policies. If you have any further questions, please give our State Farm office a call, and we will be happy to answer any questions you have. "
Profile photo of Monique McIntosh

Monique McIntosh

June 19, 2025

5  out of  5
rating by Monique McIntosh
"I had received a quote from State Farm about a year ago, and at the time, it wasn’t competitive with my existing insurance. But recently, Nathan followed up with me—and I’m so glad he did! This time, the quote was significantly lower, and I truly appreciated them thinking of me. The entire process was incredibly seamless and quick—everything was handled in just a few minutes. I’m now paying much less for full coverage car insurance, and I couldn’t be happier. Nathan was professional, kind, and extremely helpful throughout. I’ll definitely be sticking with State Farm and will absolutely recommend Nathan to anyone shopping for insurance. So grateful they reached out"
We responded:
"Thank you for the 5 stars, Monique! I'm glad Nathan was able to get you a better deal for your car insurance. If you have any questions about your car insurance policy, please feel free to give us a call, and we will be happy to answer any questions you have."
Profile photo of Nathan Sam

Nathan Sam

June 19, 2025

5  out of  5
rating by Nathan Sam
"Detailed, customer first servjce. Friendly staff,"
We responded:
"We appreciate the 5 stars! I'm glad we were able to help you with your insurance policies."
Profile photo of Tommy DeBlieux

Tommy DeBlieux

June 18, 2025

5  out of  5
rating by Tommy DeBlieux
"In my 66 years of living, I have never had the level of customer service I have experienced with Mike Smith at State Farm! He is very knowledgeable, yet explains things clearly. He is very personable and professional. Mike focuses on my needs and offers the best solutions; following up with genuine concern. Bottom line, he’s a very good person."
We responded:
"Thank you for the 5 stars Tommy! I'm glad we could help you with all of your insurance needs. If you have any further questions, give our State Farm office a call, and we can answer any questions you may have about your insurance policies."
Profile photo of coco d (Cocod)

coco d (Cocod)

June 18, 2025

5  out of  5
rating by coco d (Cocod)
"The whole team is outstanding, but in the last 3 weeks A special thanks to Gwen and Angel for handling two different requests efficiently, effectively and with their usual courtesy and charm!!!"
We responded:
"Thank you for the five stars. We are always happy to help the people of Acadiana and Lafayette"
Profile photo of Rachel McKinsey

Rachel McKinsey

June 13, 2025

5  out of  5
rating by Rachel McKinsey
"Mike and his staff made sure all of my needs were met before I left their office. I look forward to our annual reviews for not only getting a new bottle of honey, but to also update my current policy."
We responded:
"Very much appreciated! We enjoyed meeting with you and getting a chance to go over everything with you. Stop by anytime for a bottle of honey!"
Profile photo of veronica ferry

veronica ferry

June 13, 2025

5  out of  5
rating by veronica ferry
"The people who work here are all friendly, welcoming and amazing! Nathan has been an absolutely wonderful person to deal with especially while dealing with a mundane necessity such as insurance. He has gone out of his way to answer all my questions and help make the transition an easy process. Mike Smith is so energetic and happy that you can't do anything besides being happy in his presence. I highly recommend Mike Smith's State Farm office for all of your insurance needs!"
We responded:
"Thank you for the 5 stars Veronica! I am very glad Nathan could help you out with all of your insurance needs. If you have any questions about your insurance policies, please feel free to give us a call."
Profile photo of Cory Leblanc

Cory Leblanc

June 11, 2025

5  out of  5
rating by Cory Leblanc
"It’s nice when someone helps you out with your insurance and life policy. And works things out with you so you now what’s going on. Thanks to the team at Michael Smith State Farm."
We responded:
"Thanks for the 5 stars Cory! I'm glad my staff could help you out with your insurance needs and your life policy. If you have any further questions about your policies, please give us a call."
Profile photo of Sybil Davis

Sybil Davis

June 11, 2025

5  out of  5
rating by Sybil Davis
"Transferring our policies was quite a task, especially with my son in one location, Millie in another, and me in a different part of the country. Millie was incredibly helpful and patient in assisting with the policy transfers and faxing the necessary information to the leasing agent. Meanwhile, I was able to coordinate things through phone calls while my son was driving across the country. S. Davis"
We responded:
"Thank you for the 5 stars Sybil! I'm glad Millie was able to help you and your son with your insurance needs."
Profile photo of Jennifer Lee

Jennifer Lee

June 11, 2025

5  out of  5
rating by Jennifer Lee
"Gwen has been absolutely amazing and helpful!"
We responded:
"Great customer service is the key to success! I am so glad you had a great experience. Call the office if you need anything else!"
Profile photo of Troy Broussard

Troy Broussard

June 6, 2025

5  out of  5
rating by Troy Broussard
"Love Mr. Smith, and Ms. Millie. They are always there when I need them. I’ve been with them for almost 15 years, I'm still loveing them, and I would not trade them for any other insurance co. I also love the fact that at any given time I can call them with a question and they will always be there to answer it."
We responded:
"Thank you for the 5 stars Troy! I'm glad that ms. Millie is there to help you when you need it. If you have any questions regarding your insurance, please give our State Farm office a call."
Profile photo of Michele Weaver

Michele Weaver

June 6, 2025

5  out of  5
rating by Michele Weaver
"Best insurance agency I’ve ever had! Proactive, professional and friendly staff always willing to assist me. These people have helped me continually, answering all of my questions and providing valuable information. I’d give more than five stars if I could!"
We responded:
"Thank you for the 5 stars Michele! I'm glad my staff could answer your questions about your insurance when you have them. You can always give us a call if you have any more questions about your insurance."
Profile photo of Sandra Berard

Sandra Berard

June 4, 2025

5  out of  5
rating by Sandra Berard
"The staff always ready to assist me with my needs. If I got into office most know me by my name. Respectful & courteous"
We responded:
"Thanks, Sandra we appreciate the acknowledgement!"
Profile photo of Mary Nain

Mary Nain

June 3, 2025

5  out of  5
rating by Mary Nain
"I stopped by to check on my flood insurance policy. Thank goodness I did because I didn't have one in force. Millie and Claudia were so very pleasant and helpful. Millie had my flood insurance policy in place in no time! Exceptional service!"
We responded:
"Thank you for the five stars Mary! I'm glad that Millie was able to help you out with your flood insurance policy. If you have any further questions or concerns, please give us a call."
Profile photo of Amy Adams

Amy Adams

May 27, 2025

5  out of  5
rating by Amy Adams
"Millie is always fantastic to work with - she has helped me with multiple policies and is very kind, informative on my options, and prompt to get me what I need. Highly recommend!"
We responded:
"I'm glad Millie was able to help you out with your insurance policies. Our State Farm office is always happy to help."
Profile photo of Chris Bradley

Chris Bradley

May 15, 2025

5  out of  5
rating by Chris Bradley
"Very friendly, fast and knowledgeable. Will find ways to help save you money."
We responded:
"Thank you for the review Chris! I'm glad that our office could help you out. If you have any questions about your insurance policies please give us a call. We are always happy to help the people of Lafayette and the surrounding area."
Profile photo of James Blakeney

James Blakeney

April 28, 2025

5  out of  5
rating by James Blakeney
"Angela, I appreciate you staying on top of my questions. This is why I feel I'm with the best insurance people in Lafayette. I'll spend my money with you guys all day long because I know you're on my side, and looking after my best interests. Thank you so much for the hard work!"
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
Profile photo of Amy Hickman

Amy Hickman

April 28, 2025

5  out of  5
rating by Amy Hickman
"Gwen was amazing! She was so friendly and super helpful! We had a special situation and she jumped right in to assist!"
We responded:
"Thank you for the review and I am glad Gwen was able to help you out. If you have any questions or concerns about your insurance, please give Gwen or our office a call!"
Profile photo of Herman Eisner

Herman Eisner

April 25, 2025

5  out of  5
rating by Herman Eisner
"Claudia was great help an very supportive"
We responded:
"I am glad Claudia was able to help you out. We are always happy to help the people of Lafayette and the surrounding areas."
Profile photo of Rachel Regan

Rachel Regan

April 24, 2025

5  out of  5
rating by Rachel Regan
"Gwen was very helpful and patient with me while I added a new car to my policy. She made sure I had the best rate."
We responded:
"Thank you for your kind words and congratulations on the new car! If you have any questions about auto insurance, please give our office a call!"
Profile photo of Patricia Brenham

Patricia Brenham

April 23, 2025

5  out of  5
rating by Patricia Brenham
"Very Satisfied, great Agency, great staff, highly recommend working with Terry."
We responded:
"Thank you for the review and kind words regarding Terry! We are always happy to help you with your auto insurance and life insurance!"
Profile photo of Denise Clewis

Denise Clewis

April 21, 2025

5  out of  5
rating by Denise Clewis
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."
We responded:
"Appreciate the five stars! Always glad to see a great review, I am glad we could sit down and go over your auto and home policies to make sure it was all in order!"