Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Regan

Rachel Regan

April 24, 2025

5  out of  5
rating by Rachel Regan
"Gwen was very helpful and patient with me while I added a new car to my policy. She made sure I had the best rate."
Profile photo of Patricia Brenham

Patricia Brenham

April 23, 2025

5  out of  5
rating by Patricia Brenham
"Very Satisfied, great Agency, great staff, highly recommend working with Terry."
We responded:
"Thank you for the review and kind words regarding Terry! We are always happy to help you with your auto insurance and life insurance!"
Profile photo of Denise Clewis

Denise Clewis

April 21, 2025

5  out of  5
rating by Denise Clewis
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."
We responded:
"Appreciate the five stars! Always glad to see a great review, I am glad we could sit down and go over your auto and home policies to make sure it was all in order!"
Profile photo of Dawn Champagne

Dawn Champagne

April 17, 2025

5  out of  5
rating by Dawn Champagne
"Ms Millie was very knowledgeable and explained my concerns away. Meeting Mr Mike was a treat! Millie was very helpful and has my best interests in mind. Thank you so much!!!"
We responded:
"I am glad Millie was able to help you out with your insurance needs! If you have any questions in regard to auto insurance, homeowners' insurance, and life insurance, please give us a call!"
Profile photo of Hazel

Hazel

April 15, 2025

5  out of  5
rating by Hazel
"Gwen was so good and getting everything I needed done in an amazing timeframe. She understood ever need done on my insurance"
Profile photo of Kelly McManis

Kelly McManis

April 11, 2025

5  out of  5
rating by Kelly McManis
"The entire experience from start to finish was an absolute delight, with a team full of knowledgeable, personable, and above all, CARING individuals, who truly have your best interest in mind. I would especially like to thank and applaud Nancy for her part in this process. After gathering my data and discussing the various industry angles with Mike, Nancy expertly applied that information to come up with a solid policy, offering me equal (if not better) protection at a substantially lower price. Throughout the entire process, Nancy's actions and words allowed me to become confident in her skills, while simultaneously being comforted by her calm nature. What more can anyone ask for when buying insurance?! Thanks so much to Mike Smith and his entire team. I am blessed to have you all on my side!!"
Profile photo of Jessica Moore

Jessica Moore

April 8, 2025

5  out of  5
rating by Jessica Moore
"Michael and Millie were so helpful and nice! We feel confident having them as our State Farm agent. Thank you so much!"
We responded:
"Thank you for the kind words! If you have any questions about auto insurance, home insurance, or life insurance, please give Millie a call!"
Profile photo of Jeromy Young

Jeromy Young

April 8, 2025

5  out of  5
rating by Jeromy Young
"Michael and Millie went above and beyond to help us with our insurance needs. We had a complex situation that they worked out in our favor. Very happy."
We responded:
"Thank you for the review! Helping the people of Lafayette with tough situations is what we are here for! If you have any questions about your insurance, please give us a call."
Profile photo of Taylor Driscoll

Taylor Driscoll

April 3, 2025

5  out of  5
rating by Taylor Driscoll
"Mike Smith is hands down the best agent to handle all of your insurance. He knows your individualized needs and thoroughly reviews your policies annually to make sure the coverage you have for your home and auto will take of you in any event. You are treated with care at Mike Smith State Farm!"
We responded:
"Thank you for the review and the kind words. We are always happy to help you with Homeowners Insurance related questions."
Profile photo of Paul Franchebois

Paul Franchebois

April 1, 2025

4  out of  5
rating by Paul Franchebois
"Dependability, Personability, and Courtesy of Staff IS Bar None...Business is Challenging Anytime Sales of Product and Services are Priced Up By Economic Conditions...Some Entrepreneurs Have Forgotten How Product Service "Loyalty" Has Been Taken For Granted in Some Instances As Cost of Customer Acquisition Have Increased....Competition Has Caused Increased Customer Cost Acquisition....Yet..in Other Competitors it Seems Instead Of The Cost Directed to New Customers Going Forward it Is Distributed to Existing Customers as Well... That Why Dealing With Hometown Business is Where the Loyalty Factor Comes Front and Center...Success of The Good Ole Days of Business is What Sustained And Balanced Competition To Allow The Integrity of That Business and Customers Unspoken Future Dealings... .Less We Forget We All Have Paid Our Fair Share...For All Business Today Seems to Have Jumped on the "Wheel Of Fortune" at All Cost......"
Profile photo of Matthew Griggs

Matthew Griggs

March 27, 2025

5  out of  5
rating by Matthew Griggs
"always very personable and professional"
We responded:
"Appreciate the kind words and five stars, thank you for coming in and going over your policies. I love meeting with my people and making sure their car insurance needs are met."
Profile photo of Ryan Fontenot

Ryan Fontenot

March 26, 2025

5  out of  5
rating by Ryan Fontenot
"This is the best agency I have ever worked with. Millie is amazing and always does what she says and notifies me of problems before they become issues. I would highly recommend!"
Profile photo of Laquisa Baker

Laquisa Baker

March 26, 2025

5  out of  5
rating by Laquisa Baker
"Alison was very pleasant and helpful. She made obtaining car insurance very easy."
Profile photo of LaBauve

LaBauve

March 26, 2025

5  out of  5
rating by LaBauve
"Can't say enough about the care and assistance we have received to ensure our coverage limits fit our needs at the lowest price possible."
Profile photo of Troy Broussard

Troy Broussard

March 20, 2025

5  out of  5
rating by Troy Broussard
"Love Mr. Smith, and Ms. Millie. They are always there when I need them."
Profile photo of William Gonsoulin

William Gonsoulin

March 20, 2025

5  out of  5
rating by William Gonsoulin
"Allison Loupe at Mike Smith State Farm Ins. did a great service for me with my auto insurance, by helping to reduce my monthly payments in half!!! That’s a real savings! Thank you, Allison, for your help in showing me a plan that saved me big money!"
We responded:
"Thank you for the review and kind words. We are always happy to help the people of Acadiana with their insurance!"
Profile photo of Jordan Folks

Jordan Folks

March 20, 2025

5  out of  5
rating by Jordan Folks
"I can’t thank Millie enough for getting us the BEST home insurance around! I have been with The Mike Smith group for a few years now and their customer service is top notch! By far the best auto and home insurance company around. Thank you all for everything you do and keep up the amazing work!"
We responded:
"My staff really is top notch! We do everything we can to meet your insurance needs, glad we could help out with your car insurance and life insurance!"
Profile photo of Derika Allen

Derika Allen

March 19, 2025

5  out of  5
rating by Derika Allen
"Everyone is always so helpful and provide excellent service."
Profile photo of Dylan Blake

Dylan Blake

March 17, 2025

5  out of  5
rating by Dylan Blake
"Absolutely great experience, the best help I've had yet. Mrs. Marellia Martin was an amazing help through this experience!"
Profile photo of Kenya Tavares

Kenya Tavares

March 12, 2025

5  out of  5
rating by Kenya Tavares
"Michael is an outstanding agent who consistently provides us with the best service at the best price! Thanks Millie :)"
We responded:
"Thank you for the 5 stars! If you have any questions or concerns in regard to your insurance policies, please give us a call!"
Profile photo of Lillie

Lillie

February 21, 2025

5  out of  5
rating by Lillie
"Nancy was super friendly and helpful, and had answers for all of my questions about the process. Definitely recommend!"
We responded:
"Thank you for the review! I am happy to hear that Nancy was about to help you out with your insurance needs!"
Profile photo of Michael Murray

Michael Murray

February 20, 2025

5  out of  5
rating by Michael Murray
"Staff person, Millie is Top-Notch who knows the answers to any and all questions. She explains everything in laymen terms for a clear understanding. The entire office is a JOY to interact with. I feel that all my insurance needs are being met."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
Profile photo of ken denais

ken denais

February 13, 2025

5  out of  5
rating by ken denais
"They make you feel like family and they all are very professional"
We responded:
"Thank you for the review, Ken! If you have any questions or concerns, about auto insurance, homeowners' insurance, and life insurance. Please, give us a call."
Profile photo of Abby Latiolais

Abby Latiolais

February 7, 2025

5  out of  5
rating by Abby Latiolais
"Gwen was very helpful and quick in getting my insurance swapped to my new vehicle!"
We responded:
"Thank you for the review and Congratulations on your new car! If you have any questions or concerns about your auto insurance, please give us a call!"
Profile photo of T’NOTCHIE

T’NOTCHIE

February 6, 2025

5  out of  5
rating by T’NOTCHIE
"Claudia was extremely helpful and sweet. She helped me with all my needs. Michael Smith was very helpful with getting me discounts i was eligible for."
We responded:
"We are happy to hear that Claudia was able to help you out! If you have any question or concerns about you auto insurance, please give us a call!"